Here you can find out how to register at our practice and read other important information for patients.
You can find out more by clicking on the links.
Access to medical records
The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be...
Carers
Are you a Carer or does someone care for you? Telling the Doctor, Nurse, Health Visitor, District Nurse, Counsellor etc can help them to support you. If you prefer, tell...
Complaints and compliments
Feedback and complaints Take the “friends and family” test – a simple online survey We are always keen to take suggestions and constructive criticism of the service we provide. Please...
Friends and Family Test
To help us improve our service for patients please tell us what you think about your last visit.
How to register
We have an open list and welcome requests for registration from patients living in or moving to the practice area. We accept patients in the SN5 and SN25 postcodes. You...
Join our PPG
Want to get involved ? Have a chance to help develop the service we provide to our patients both here and at our branch surgery. Just apply by an email...
Named GP
All patients at Ridge Green Medical Practice have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice....
Patient confidentiality
We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and...
Patient rights and responsibilities
We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your...
SMS text messages
If you have provided your mobile telephone number, we may use this to send automatic appointment reminders, requests to complete surveys or to make you aware of services provided by...
Updating your details
If you change name, address or telephone number, please let our receptionists know by calling or writing to us. Alternatively, you can complete the online form. If you move outside...
Using this website
The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal...
Violent or abusive behaviour
We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their...
Date published: 8th October, 2014
Date last updated: 12th November, 2020