Welcome to Ridge Green and Surgery

Do it Online - Pick up Repeat Prescriptions and Book / cancel appointments online.
Go to our SYSTMONLINE webpages and log in. More information on Proxy access and detailed clinical record access can be found on our online access summary page

Need an appointment - 01793 874894 (routine)
Urgent appointments: 01793 874386 (triage line)
Get to know our staff ?

Routine GP Appointments:

We operate a 2 week diary of routine appointments for Doctors. You can therefore book up to 2 weeks ahead for a routine doctors appointment - nurses appointments are bookable several weeks ahead.
Every 2 weeks the diary is renewed with fresh GP appointments. These are the second and 4th friday of every month, but may vary from time to time. If you are having difficulty getting a routine appointment then please do check with reception when the next 2 week block of appoointments will be released.
Please note that appointments are available to book via the app and online using the SystmOne service. To register please do see us at reception with photo id and we can issue you access the same day.

If you are registered then you can also download your own self cerificate with guidance on sick notes
If you take repeat medicines then check our guide on medication checks and do's and dont's
Check a bus map and get directions.

We hope you can find what you need here - Please feel free to feedback any content you would like included.

Fair Processing of Data: - we comply with new GDPR data processing laws. Please read our notice in detail

Extended hours appointments:

We do now offer appointments on Saturday mornings from 8.30-1pm with our treatment room nurse. To book please call through reception as usual.

Our clinical pharmacist is able to provide medication reviews through from 6.30pm til 7.30 pm pm Wednesday evenings and as telephone call back - book through reception.

About Us:

Established in 2001 Ridge Green was started with the intention of providing personal medical care in modern comfortable offices.
A New practice started with just 15 patients in 2001
Now grown to over 10,700 patients registered. Established across 2 sites we now provide a range of clinical services with the focus of a learning organisation continually improving our quality.
We are committed to the NHS patient charter and to the 2000 white paper providing for high quality health care closer to home.

CQC summary

Full report is available to view on the cqc website and is available in pdf HERE

Freshbrook Branch Surgery

Ridge Green and Freshbrook amalgamated in 2008. Since then we have unified the services. Now Freshbrook and Ridge Green Patients are able to use both sites as their own.

Freshbrook branch is open on Mondays, Wednesdays and Fridays. The main site at Ridge Green is open throughout the week.

Just as other parts of the country are facing difficulties with recruiting doctors, Ridge Green and Freshbrook have joined forces to maximise the services we have available to offer our patients. We would like to thank our staff and patients for helping make this service the best we can under difficult circumstances.

Why is there difficulty recruiting doctors? - here are some articles that will help you understand what General Practice is facing in the UK:

Newly qualified doctors give their experiences
Recruitment Crisis in our area
Fall in recruitment of GPs
Fall in applications to training places